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Elevate Your Service Culture

Specializing in elevating service culture levels, from ordinary to extraordinary, across luxury hospitality brands and affiliates worldwide. We pride ourselves in transforming hospitality industry leaders & staff members, into exceptional guest experience providers.

Luxury Hospitality Consulting

JOR Hospitality Solutions provides our partners with memorable experiences through exceptional content, customized and tailored to your individual needs.

 

Our focus as a hospitality consultant is to create a culture of learning and development while making your hospitality service goals a success and ensuring your brand and culture are considered during learning sessions. We offer a wide-range of customizable learning and development options.

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Leadership Development

Providing memorable workshops to push the growth of leaders above and beyond.

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Organizational Management

Necessitating a strategic immersion into enhancing your hospitality operation & culture of service.

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ExecutiveTraining

Offering a variety of hands-on learning and customizable sessions to elevate staff performance.

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What We Provide

With JOR Hospitality Solutions, it’s about providing our partners & clients with memorable experiences through exceptional content, customized and tailored to your individual needs. Our focus is creating a culture of learning & development, making your hospitality service goals a success.

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Ensuring your Brand & Culture are considered during learning sessions including thoughtful synergy between products, services, and standards while offering a wide-range of customizable learning & development options.

What We Promise

Download our Services & Solutions e-brochure

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ENGAGING

Learner Centered & Performance Based

MEMORABLE

Interactive, Relatable,
Connects & Builds Relationships

PERSONALIZED

Destination Specific &
Individualized Design

How We Connect

Jason O. Raimondi

About

Jason O. Raimondi has had the distinct pleasure of cultivating a 25-year career in hospitality characterized by dedicated leadership roles and exceptional experience in hotel operations and learning & development. From large resorts to luxury hotels to high-profile theme parks and fine dining establishments, his extensive background demonstrates wide-ranging proficiency across guest services, front office, resort operations, rooms division, F&B, learning & development, and human resources. 

 

Jason began his hospitality career in 1995 at the Walt Disney World Resort as part of the Disney College Program. His time at Disney further ignited a passion which led to other tremendous opportunities at Loews Hotels, Hilton Hotels & Resorts, InterContinental Hotels Group, and a Luxury Service Organization. During his time at these world-renowned companies, he oversaw entire training operations, lead various hotel operations/departments, and traveled the world as an auditor, service professional, trainer, and consultant.

 

Additionally, he has been privileged to take part in multiple resort/hotel and departmental openings and has launched global training initiatives instructing thousands on leadership, onboarding, and train-the-trainer programs. With the bulk of his career spent in learning & development, Mr. Raimondi is most recognized for crafting engaging and relevant content and bringing subject matter to life through dynamic delivery. Jason has a Master’s Degree in Management & Leadership from Webster University and a strong academic interest in the science of leadership.

Read about the Four Hotel Cultures in Mr. Raimondi's article, in Luxury Hoteliers Magazine

First and Lasting Impressions
Got Time?
Stop Apologizing
GIANT Service Provider
Service vs. Experiences

Our Clients

Worldwide luxury hospitality destinations and properties, that trust our solutions

"Jason is very dedicated to his craft and knows how to connect with people. When he coaches the team lights up and becomes instantly engaged. I highly recommend him to any team from executives to hourly associates that are looking to become better."

Philipp Posch

Executive Vice President Caruso

Our Partners

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Hospitality organizations we align with, to create synergy between our brands & services

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