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Feb 123 min read
The Power of Star Ratings in Luxury Hospitality: Driving Perceived Value and Maximizing Revenue
In today’s competitive hospitality landscape, star ratings are far more than just a classification system. They serve as a powerful...
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Feb 123 min read
Elevating Guest Service Standards to Minimize Compensation Losses
In the dynamic realm of hospitality, guest compensation is a familiar, often accepted aspect of hotel operations. While some degree of...
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Feb 125 min read
The ROI of Investing in Exceptional Guest Service Delivery
The tangible aspects of any lodging asset are easy to value—the real estate, physical structures, grounds, FF&E, and amenities—and make...
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Sep 24, 20213 min read
Gratuity Etiquette at Hotels
Many are aware of gratuity etiquette when dining at a restaurant, but many aren't aware of gratuity etiquette at hotels. Most, especially...
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Sep 10, 20212 min read
Prix Fixe vs. À La Carte Menus
Fine dining experiences appeal to all five senses in immaculate ways and each is strategically decided upon. Every restaurant has many...
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Jul 22, 20213 min read
Social Media and Hospitality Go Hand-in-Hand
Nearly four million people are on social media today, updating the internet on their whereabouts, and day-to-day activities. When they...
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Jun 23, 20213 min read
Luxury In-Room Services Around the World
Endless factors can play into where we decide to spend our precious vacation time. Are we looking to relax and lay by the pool and be...
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Jun 3, 20213 min read
Creating Magic Throughout Hospitality
Magic. When you think of magic what do you think of? Personally, I think of a Cinderella’s pumpkin being turned into a carriage or a...
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Jun 3, 20213 min read
Ways to Make Service Memorable
“Never say no when a client asks for something, even if it is the moon. You can always try, and anyhow there is plenty of time afterwards...
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Jun 3, 20213 min read
It’s NOT about the Stars and Diamonds
Imagine you are planning a trip somewhere and you are trying to decide where you want to stay or spend time. Where do you start? Most of...
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Jun 2, 20213 min read
What Exactly Does JOR Hospitality Solutions Do?
JOR Hospitality Solutions is focused on creating a culture of learning and turning training goals into successes. For this reason,...
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Jun 2, 20213 min read
The Story of JOR Hospitality Solutions
Mr. Raimondi’s career in hospitality began by accident. While he was a sophomore in college, he decided on a whim to apply to the Disney...
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